A new teammate asks how your sales process works. You explain it. Someone else joins a month later, and you start again.
The problem gets harder when the useful information is scattered. One recording is in a chat, the checklist is in a document, and the explanation of why you do things that way still lives with you.
Ariyel Courses gives workspace training a shared home. You can organize lessons, add videos and written guidance, and publish material for your team to return to when they need it.
Turn a process into lessons
Take your sales playbook as an example. A useful first course could cover who your service is for, how to qualify a prospect, how to prepare for a call, and how to record the next step.
That order matters. A new hire needs to understand the customer before learning how to handle a particular objection. Build a sequence that follows the work, rather than collecting every recording you have into one place.
Owners and admins can open Courses → New course, give the course a name and description, and create the lessons. Drag the lesson handles to adjust the order as the course takes shape.
Combine demonstration and instructions
A video can show how an experienced teammate handles a task. Written notes make the key steps easier to find again without replaying the whole recording.
For a lesson on updating a deal after a call, the video might demonstrate the record, while the notes explain which information to capture and what a useful next action looks like. Keep the instruction close to the example.
Use Video link for a supported YouTube, Vimeo, or Loom URL. The video stays with its hosting provider, so make sure the people taking the training can access it.
Under Files, add a label and URL for a supporting resource. These are links to materials, not course-file uploads. A well-named link such as “Discovery call preparation” is easier to recognize than an unexplained file name.
Publish when the material is ready
Choose Done to review a lesson as a reader. Check that the order makes sense, the instructions are complete, and every video and resource opens with the intended permissions.
Then choose Publish. Drafts are visible to owners and admins; published courses become available to workspace members. Other members read the material rather than authoring it.
Publishing a course does not make it a public course page or change permissions on externally hosted resources. If a linked document is private, your team still needs access at that destination.
Use the course in real onboarding
Point a new teammate to the relevant lessons, then have a conversation about how they would use the process. Ask them to walk through an example and identify anything the material left unclear.
Courses is a place to read and maintain training. It does not provide learner enrollment, completion tracking, quizzes, or certificates. Keep coaching and assessment in the team's onboarding process.
You can use an assigned task to schedule a practical review with the new hire. Completing that task records the work on the task list; it is not a course progress score.
Maintain the playbook
Assign someone to keep the material current. When your process changes, review the affected lesson, replace outdated links, and make sure the demonstration still matches how the team works.
Start with the training you repeat most often. A short, useful course is easier to maintain and easier for a new person to navigate.
For the creation and publishing steps, read the Courses documentation. For the wider onboarding process, pair it with our guide to getting new hires productive.